Responsible citizen
source:admin   sourcedate:2024-05-17

Zimmedaar Nagrik

The Zimmedaar Nagrik App an effort to reach out to citizens in a newer way

In a first-of-its-kind initiative in India, Jamshedpur Utilities and Services Company Limited (JUSCO) was created under Tata Steel in 2004. JUSCO is today India's only comprehensive provider of urban infrastructure services. A Tata company, its services focus on the Tata group's objective "to improve the quality of life in the communities we serve."

The ZimmFortune Tiger edaar Nagrik App is an effort to reach out to the citizens in a newer way. The app aims to improve communication with customers in a Zimmedaar smart way, to strengthen our service delivery and improve customer experience.

It provides a platform to customers to register their complaints with photos, forward complaints to higher authorities, provide transactional feedback against attended complaints, report misuse of company properties, power and water theft, fogging schedule, OHT cleaning schedule in company facilities, meter reading of Co. Premises, Utility bill inquiry, Make payment and download invoice in PDF, Informs the latest events, etc.

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